We're updating our showroom! As part of our ongoing commitment to providing you with the best experience possible, we are super excited to announce that we are giving our showroom a total makeover! The last day that our showroom will be open before construction begins is August 18th, so please feel free to come in and browse until that time. While our showroom is undergoing this transformation, customers can still place orders to pick-up. To ensure a smooth process, we ask that all orders for pick-up be placed ahead of time, as we cannot accommodate walk-in orders while the remodeling is in process. We are still working out some of the logistics for the pick-up process, and we will provide an update once we know more.
Our goal is to have the remodeling completed by mid to late November, and we will send out an announcement once we have an exact date for our grand re-opening.
Your support and patience mean so much to us during this exciting transition. If you have any questions or concerns, please feel free to contact customer service. Thank you so much for being a part of the Lone Star Community!
On Monday, September 4th, we will be closed in observance of Labor Day. All orders placed during the long weekend will be processed in the order in which they were received when we return on Tuesday, September 5th. Please contact customer service if you have any questions or concerns. Thank you.
As of January 22, 2023, USPS will discontinue their regional rate boxes A & B. We will offer USPS Priority Mail shipping options in select LSCS boxes for small parcel shipping in the continental United States. Please contact customer service if you have any questions or concerns.
As of January 17th, 2022, FedEx has suspended their money-back guarantee on some of their Express shipping options, including 2nd Day Air and Priority Freight. This is due to the high volumes they have been seeing since 2020. If you have any questions or concerns regarding Express shipping, please contact customer service. We appreciate your patience and understanding.
Our showroom is open!
You can come into the showroom, smell ALL of our fragrances, see samples of our containers, lids, molds, and more! Pick-up orders no longer require a 2 day processing time so you can place your order and get your items within minutes. For pick-up orders containing 25 pound pails of fragrance or pallets of wax or glass, we require 24 hours notice. If you have any questions or concerns, please do not hesitate to contact customer service.
Business hours are Monday-Friday 9AM- 5PM CST.